Customer FAQ
Proudly Local. Authentically African.
Yes. All our products are sourced from South African artisans and small businesses. Everything you see online or in-store is made or produced locally in Africa.
Local is Always Lekker (Pty) Ltd is a South African, women-owned business registered under a single entity, managing two websites:
Home & Decor: www.localislekkerza.com
Lifestyle & Apparel: www.localislekkerza.co.za
All locations, policies, and business practices are shared across both platforms to better serve our customers.
Many of our items are sustainably made. Look for the “Sustainability Badge” on product listings. For specific questions, feel free to contact us.
Gift Cards: ✅ Yes – available online and in-store
Gift Wrapping: Coming soon – in the meantime, call us and we’ll assist where possible
Yes, we offer bulk discounts on selected products. In most cases, discounts are automatically applied when you increase the quantity. For large orders, contact us directly: 📞 082 217 8557 | 📧 onlinestore@localislekkerza.co.za
Sizing details and product dimensions are listed on each product page. Still unsure? Contact us—we’re happy to help guide you.
Absolutely. We use trusted, secure South African payment gateways:
PayFast
Yoco
EFT (Bank Transfer)
Payflex (Buy Now, Pay Later)
All transactions are encrypted and processed securely
Please refer to our Shipping and delivery policy for current timeframes by region and courier type.
Care instructions are:
Included with your product
Available online at: product care guide
Or just contact us and we’ll help
Yes. Please view our Exchange & Returns Delivery Page for full details and conditions.
Yes, 100%. We are committed to ethical sourcing, fair labour practices, and uplifting local makers across South Africa.
Email: onlinestore@localislekkerza.co.za
Call/WhatsApp: 082 217 8557
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