Customer FAQ
Proudly Local. Authentically African.
Yes. All our products are sourced from South African artisans and small businesses. Everything you see online or in-store is made or produced locally in Africa, specializing in artisanal lifestyle products and bespoke gifts.
Local is Lekker ZA is a South African, women-owned business managing two distinct boutique experiences:
Lifestyle & Apparel (this site): www.localislekkerza.co.za – Your destination for South African fashion, unique gifting, and daily lifestyle essentials.
Home & Decor (our sister site): www.localislekkerza.com -Exclusively focused on interior design and local home furnishings.
By separating these categories, we provide a more curated shopping experience tailored to your specific needs. All locations, policies, and business practices are shared across both platforms to better serve our customers.
Many of our lifestyle and apparel items are sustainably made. Look for the “Sustainability Badge” on product listings. For specific questions, feel free to contact us.
Gift Cards: ✅ Yes – available online.
Gift Wrapping: Add Gift option at your cart. Our gifting experts are here to help – in the meantime, call us and we’ll assist where possible to make your gift extra special.
Yes, we offer bulk discounts on selected gifting and corporate products. In most cases, discounts are automatically applied when you increase the quantity. For large orders or custom corporate hampers, contact us directly: 📞 082 217 8557 | 📧 Email Our Team . Please note: Because we operate on a consignment model to ensure our local makers are paid directly for large orders, all bulk, corporate, and B2B purchases are final sale and non-refundable unless physically defective.
For our apparel and accessories, sizing details and product dimensions are listed on each product page. Still unsure? Contact us, we’re happy to help guide you to the perfect fit.
Absolutely. We use trusted, secure South African payment gateways:
PayFast
Stitch
EFT (Bank Transfer)
All transactions are encrypted and processed securely
Please refer to our Shipping and delivery policy for current timeframes by region and courier type. Please refer to our Shipping and delivery policy for current timeframes by region and courier type. We prioritize getting your lifestyle goods to you as safely and quickly as possible.
Care instructions are:
Included with your product
Available online at: our specific lifestyle product care guide or displayed under the product Additional information tab Or just contact us and we’ll help
Yes. Please view our Exchange & Returns Delivery Page for full details and conditions regarding apparel and gift items. Please remember that standard returns must be in pristine, unused condition, and that our 7-day return policy does not apply to bulk or B2B commercial orders.
Yes, 100%. We are committed to ethical sourcing, fair labour practices, and uplifting local makers across South Africa. By using a consignment model, we ensure that every purchase directly supports a local creator.
Email: Email Our Team
Call/WhatsApp: 082 217 8557
For more information on our lifestyle brand, please review:
Follow us on Social Media
more information, please review:
Follow us on Social Media