We believe comfort should be beautiful, enduring, and proudly local. Our slippers combine traditional craftsmanship with modern design sensibility, built to last with materials that honour the South African landscape.

Yes. All our slippers are responsibly produced in South Africa, using ethically sourced materials that support both environmental sustainability and local industry.

Absolutely. Local is Lekker ZA is committed to empowering local artisans, sourcing locally wherever possible, and contributing to a more sustainable and inclusive economy.

We offer a 14day guarantee. If your slippers aren’t quite right, we’ll make it right—no hassle, no fine print.

When an item is listed as “back-order”, it means that the product is temporarily out of stock but available to order.
Once you place your order, we’ll begin production or restocking, and your slippers will be dispatched as soon as they are ready.

Back-order lead times:

• Handmade slippers may take 2–3 weeks to complete

• We’ll keep you updated on progress and expected delivery time

Ordering on back-order secures your pair, especially during busy seasons when demand is high.

Yes. Once your parcel leaves our warehouse, you’ll receive a tracking link via email, so you can monitor its progress every step of the way.

If your order has not yet been dispatched, email us at orders@localislekkerza.co.za with your order number as soon as possible. We’ll do our best to update your shipping address before the courier collects it.

We want you to love your slippers. That’s why we offer a 7 day return policy. 

We accept returns within 7 days of purchase only if:

• The slippers are unworn and in their original condition

• The return includes proof of purchase

• The slippers are returned in their original packaging

We do not offer returns or exchanges for:

• Worn or used slippers

• Items returned after the 7-day window

• Slippers damaged due to misuse or outdoor wear

We understand wear and tear happens, but slippers that show signs of use, damage, or outdoor wear are not eligible for return or replacement.

All our slippers are handmade and locally crafted, with unique variations in shape and finish. These are not considered defects, but part of their charm.

Simply email orders@localislekkerza.co.za with your order number. We’ll guide you through the return process. You may either use your own courier or request a collection (a courier fee may apply).

Sale items are final sale and are not eligible for returns or exchanges unless explicitly stated otherwise at checkout.

Refunds are processed within 5 to 7 working days of receiving your returned item.

Exchanges are free of charge. If you prefer a refund, you’ll only be charged the standard courier return fee. Pickup options are available for added convenience (additional charges may apply).

Each pair of our slippers is handcrafted in South Africa using 100% genuine sheepskin. They are naturally insulating—keeping your feet warm in winter and cool in summer—while offering unmatched softness, breathability, and durability.

Yes. Sheepskin’s natural climate-regulating properties make our slippers suitable for year-round wear.

Yes. We stock a full range of sizes for both men and women. For guidance on choosing the correct size, please refer to our Size Guide, which includes detailed measurements and fit advice.

We use only 100% South African sheepskin, featuring a plush wool interior and soft suede or leather outer. Every material is selected for quality, comfort, and ethical sourcing.

No. These slippers are made for indoor use only.
The suede/leather soles are soft and can wear down quickly if exposed to:

• Rough outdoor surfaces

• Water or damp conditions

• Direct exposure to mud or dirt

Outdoor wear voids our return and replacement policy.

If the slippers have a wool or sheepskin inner with a suede outer:

• Spot-clean with a lightly damp cloth

• For deeper cleaning, use a gentle detergent with cold water

• Do not machine wash or tumble dry

• Let them dry naturally (avoid direct sunlight or heaters)

If the slippers have a leather outer:

• Use a damp cloth for surface cleaning

• Apply a leather protector to help avoid staining

• For inner cleaning, follow the same spot-clean method as above

• Leather may stiffen after drying, but will soften with wear

For more care instructions follow this link: https://localislekkerza.co.za/product-care-guide/ 

While collar damage is not a common issue, we understand that accidents can happen — especially when curious pups decide your slippers look like chew toys. We offer collar repairs on sheepskin slippers where possible.

However, these are handled on a case-by-case basis and depend on:

• Examination of the damage

• A few questions to help us determine how the damage occurred

• Availability of matching materials

Please note: Repairs are not guaranteed and are only offered where it is safe and practical to do so. There will be a small fee for materials and labour.

Of course! We value honest feedback. If you’re unhappy, we encourage you to speak to our team first – we’ll always try to help.

However, false claims made online that damage our business reputation may be considered defamation and could result in legal action. Please refer to our store policy for details.

We’re always happy to help. Feel free to reach out to us at onlinestore@localislekkerza.co.za, and we’ll get back to you within one business day.