Shipping & Delivery Policy

Shipping & Delivery Policy: Where We Ship

We currently ship within South Africa only.

Shipping and Delivery Policy: Methods & Rates

Shipping Option	Description	Flat Rate
Pudo to Pudo	Locker-to-locker delivery (36hr collection window)	R90
Door to Door Courier	Delivery to your physical address	R120
Collection	Collection at our physical shop in Midrand	R90

Note: While collection is in-person, many of our products come directly from artisans and makers. The R90 fee helps cover internal handling and transport costs.

Estimated Delivery Times

Delivery timelines vary depending on your location and the shipping method chosen.

In-Stock Items

Dispatch Time: 1–2 business days after payment is confirmed
Delivery Estimates:
- Main Centres: 2–3 working days
  - Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, Bloemfontein, Nelspruit, Polokwane, Kimberley, East London
- Outlying Areas: 3–4 working days
  - Surrounding suburbs or towns outside major cities

Collections

Collection available at Prison Break Market, Midrand
Stock availability will be confirmed before collection
We’ll notify you when your order is ready

Courier Information

We use trusted courier partners such as The Courier Guy.

Please note:

Local is Lekker ZA is not affiliated with courier companies and does not control their operational policies

Backorders / Made-to-Order Items

If your item is not in stock or marked as backorder, the following applies:

Production Timeframe	Time Frame
Standard	2–3 weeks (unless stated otherwise on the product page)
Peak Season	6–7 weeks (see below)

When is Peak Season?

The following periods may impact processing and delivery times:

Black Friday & Cyber Monday (Late November – Early December)
Summer Holiday Season (Mid-December – Early January)
Easter Weekend & Public Holidays
Christmas & Year-End Holidays

During these times, production and courier networks experience high volumes, which may cause delays.

Additional Information

Additional Info

No deliveries on weekends or public holidays unless pre-arranged
Missed deliveries may incur re-delivery fees
Tracking details will be emailed to you after dispatch
You have 36 hours to collect from a Pudo locker once notified

General Conditions

All timeframes provided are estimates, not guarantees
We are not liable for delays caused by couriers, strikes, holidays, or third-party disruptions
Ensure your contact and address details are accurate
Parcels returned to sender due to incorrect info will require a re-shipping fee, payable by the customer

For more information, please review: