FAQ
What types of local products do you sell on your website?
We sell a variety of local products, including clothing, home goods, mohair woven scarves and blankets, books, home decor, food and beverages, crafts, bath and body products, and more. Explore our site and you’ll see for yourself
Are all the products on your website made or produced locally?
Yes, all of the products on our website and in our shop are made or produced locally by small businesses and artisans in Africa.
How do I know if a local product is sustainably produced or environmentally friendly?
We provide a category that supports products that are sustainability produced or environmentally friendly. Each eco-friendly product will have a badge or more information on this. If you have any specific questions, please contact us for more information.
How do I know if a product will fit me or my space?
We provide detailed measurements and sizing information for each product on our website. If you have any questions about the fit or size of a product, please contact us and we will be happy to assist you
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders of certain products. Please contact us for more information. 082 217 8557 or onlinestore@localislekkerza.co.za
Do you offer gift wrapping or gift cards for your local products?
We offer gift cards online for our local products. We don’t offer gift wrapping yet online but if you give us a call, we’ll make a plan for you for sure.
Do you treat your artisans well?
We value having positive relationships with our artisans and small local companies. We make every effort to treat people fairly and ethically. We also work with small businesses that are transparent and ethical in their handling of their employees.
How long does it take to receive my order?
If we have it in stock, you’ll receive it within a week. Our custom-made orders usually take up to 2-3 weeks to make before courier collection. Many customers call if the product is time-sensitive and 90% of the time we can always assist. Please note that every artisan and product is unique so this may vary. We will however keep you updated.
How do I care for my handmade product?
Care instructions are normally offered on the goods or online, or you may contact us for additional information.
Do you accept returns or exchanges?
Please view our Exchange & Returns Delivery Page for more information on this.
Are your payments secure?
Yes, Payfast & Yoco are very well-known, trusted, secure and safe payment gateways to use online. Peach payment option coming soon.
Do You have more Questions?
Contact us via orders@localislekkerza.co.za for any custom-made items you would like.
